Investor Grievance
We prioritize your satisfaction. If you have any issues or concerns regarding our products or services, please reach out to us. Our dedicated Grievance Redressal Team will:
- Respond within 24 hours
- Understand your issue thoroughly
- Resolve your complaint promptly
Email your queries/complaints to grievances@adityatrading.com. Your trust matters — we're committed to addressing your concerns efficiently.
File a grievance
Our Compliance team will respond within 24 hours. You can also email grievances@adityatrading.com directly.
Escalation Matrix
If your grievance is not resolved to your satisfaction, escalate level by level:
| Level | Contact Person | Position | Contact No | Availability | |
|---|---|---|---|---|---|
| 1 | Pujitha | Client Servicing | pujitha@adityatrading.com | +91 8466054762 | 08:00 AM – 06:00 PM |
| 2 | Vikas J Poojary | Head of Client Servicing | vikas.j@adityatrading.com | +91 9663463170 | 08:00 AM – 06:00 PM |
| 3 | Gagan Deep K | Compliance Officer | gagan@adityatrading.com | +91 9945473758 | 09:00 AM – 07:00 PM |
| 4 | Gopalakrishnan Subramaniam | Head of Operations | gopalakrishnan@adityatrading.com | +91 8508094409 | 08:00 AM – 06:00 PM |
| 5 | Vikas Jain | Managing Director | vikasjain@adityatrading.com | +91 7676004444 | 10:00 AM – 05:00 PM |
Regulatory Channels
- SEBI SCORES: scores.sebi.gov.in — register on the SCORES portal; mandatory details: Name, PAN, Address, Mobile Number, E-mail ID.
- Smart ODR: smartodr.in — online dispute resolution when other channels are exhausted.
- Exchanges: NSE · BSE · MCX · CDSL